Terms of Reservation

A commitment fee of 50% of the total invoice is required to reserve items for your specific event date. This ensures the inventory is secured and taken off the market for other clients. No booking is confirmed without this deposit.

All payments are made exclusively to our official till number:

⚠️ Do not send payments to any personal numbers or accounts. Always confirm with us on 0792 788 442 if in doubt.

Transport is charged on all bookings and is calculated based on the distance from our yard to your venue:

Transport costs are confirmed during the quoting process. Setup and labour are included in all hire packages.

The remaining 50% balance — plus the applicable transport charge — is due upon delivery at the venue, immediately after setup is complete and the client has confirmed and accepted all items. The till number remains 9937281.

Clients are fully responsible for all hired items during the hire period. Any breakages, losses, or significant damage to furniture, décor, or equipment will incur a replacement or repair fee assessed at current market value. We advise clients to secure items safely, especially at outdoor events.

Cancellations must be communicated at least 7 days before the event. Deposits are non-refundable as items are held exclusively for your booking and unavailable to other clients. Orders placed less than 24 hours before the event attract a 5% last-minute surcharge. We encourage clients to reschedule rather than cancel where possible.

For rescheduling requests, contact us as early as possible on 0792 788 442 or email info@amazingparties.co.ke.

Standard rental rates cover a 24-hour period. If you require items for a longer duration — such as a multi-day event or conference — please specify this during the quoting stage or select the number of days in your digital cart before checkout.